Contact Us
We're here to help you with any questions or concerns
Get in touch with our friendly customer support team. We're available to assist you with orders, product inquiries, and any other questions you may have.
Live Chat
Chat with our support team in real-time
Business Hours
Our customer support team is available during business hours. For urgent matters outside business hours, please email us and we'll respond as soon as possible.
Frequently Asked Questions
How long does delivery take?
We offer fast delivery across Kenya. Most orders are delivered within 24-48 hours of confirmation.
What payment methods do you accept?
We accept all major credit cards, mobile money (M-Pesa, Airtel Money), and bank transfers.
Can I return or exchange items?
Yes! We offer a 30-day return policy for unused items in original packaging. Contact us to initiate a return.
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Contact us directly to discuss your requirements.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email and SMS to monitor your delivery.
Is my payment information secure?
Absolutely! We use industry-standard encryption and secure payment processors to protect your information.